ABOUT US

We believe there are better, smarter, more innovative ways to work. More importantly, we believe that you believe that too. Our role in life is to help you find and then implement those better, smarter ways. We are passionate about it. (If you have ever talked to us in person about service, you already know that).

Creating Great Service, the training and support program being presented on this website, is just one expression of a better way to work. We do have others, don’t be afraid to ask.

We love working with individuals and organizations that share our basic philosophy or who can appreciate the values we have and the value we can provide. We are especially delighted to work with those who, like us, are more frightened of the status quo than the uncertainty of change.